What does Touchpoint Design do?

We help purpose-driven businesses and nonprofits build brands that actually move people. From brand strategy and identity design to websites that inspire action, we create story-led brands that connect and drive impact.

Where are you located?

We’re based in Philadelphia, PA but work with changemakers all over the world. If you’re local, coffee’s on us. If you’re not, Zoom works just fine.

Who do you work with?

We partner with nonprofits, social enterprises, community organizations, and small businesses that are ready to lead with heart. If you have a mission you care deeply about, we want to help you bring it to life.

Is Touchpoint Design a Philadelphia branding agency?

Yes! We’re a Philadelphia-based branding and web design studio working with clients across Philly, Delaware County, and beyond. But location doesn’t limit us — we partner with purpose-driven leaders worldwide.

What is the BrandIgnite™ session?

BrandIgnite™ is our signature strategy session. In about two hours, we dig deep into your story, audience, and goals so you walk away with a clear plan and brand direction. It’s the first step in our process.

How does the BrandSurge™ work?

BrandSurge™ is a focused sprint where we take your BrandIgnite™ insights and turn them into a complete brand and website. Most projects are launched in under a week, so you can show up with confidence and clarity fast.

How much does branding and web design cost?

Our BrandIgnite™ session starts at $1,000, which gets applied to any BrandSurge™ package. BrandSurge™ packages typically range from $9,000 to $17,000+ depending on your goals and needs.

Do you work with small budgets?

We believe branding is an investment in your mission’s impact. While our core packages are best for leaders ready to go all in, we’re happy to chat and see what’s possible for your budget.

How long does the process take?

Our process is designed to move fast without cutting corners. The BrandIgnite™ session takes about two hours. BrandSurge™ sprints typically run for one week. You’ll spend just a few days with us but leave with clarity and confidence that lasts for years.

Can you just design a logo for me?

We don’t do logo-only projects. A logo is just one piece of the puzzle. We believe in building a full brand system and story that works together to make you stand out.

Do you offer ongoing support?

Yes. We love building long-term relationships with our clients. Many come back for future brand updates, collateral, or special projects. Once you’re part of the Touchpoint family, we’ve got your back.

How do I get started?

Book a free Fit Call with Jake. We’ll talk through what you need, what’s been holding you back, and if we’re the right team to help you move forward.

Do you build Squarespace or custom websites?

Most of our websites are built on user-friendly platforms like Squarespace so you can easily manage them yourself. We also design custom elements and provide creative direction to make sure your site stands out.

How do I know if I need a rebrand?

If your brand feels outdated, generic, or doesn’t reflect the heart of what you do, it might be time. We help you get clear on your message, visuals, and strategy so your brand connects with the people you want to reach.

Do you write website copy too?

Yes, messaging is a huge part of what we do. We craft story-led copy that makes your mission clear and compelling, so people know exactly who you are, what you do, and why it matters.

Can you help me get found on Google?

We don’t do technical SEO services, but our strategy-first approach and story-driven website structure help you show up better online. We can collaborate with your SEO partner to make sure your brand and message support strong search results.

Do you design nonprofit brands?

Absolutely. Nonprofits are some of our favorite people to work with. We help nonprofits and social impact orgs create brands that inspire donors, volunteers, and the community to get involved.

What makes Touchpoint Design different from other branding studios?

We’re human-first. That means we care about the heart behind your work, not just the visuals. We blend strategy, storytelling, and design so you get a brand that moves people, not just one that looks good on a slide.

How much time will I need to commit to this?

We make the process simple and respectful of your time. BrandIgnite™ is about two hours. BrandSurge™ usually takes 1–4 days of your time spread out over one week, depending on your package.

Will I own all my brand files when we’re done?

Yes! You get full rights to your final brand files and website. We’ll make sure you have everything you need to launch with confidence.

What industries do you work with?

We specialize in purpose-driven businesses, nonprofits, community organizations, and small businesses in industries like social impact, education, health, local services, and more. If your mission matters, you’re our kind of people.